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You will be welcomed by one of our receptionists or nurses - please let us know when you arrive for an appointment.

Please feel free to make enquiries about the practice, items on display in the waiting area or ask for advice. The receptionists and nurses will be happy to advise you or point you in the right direction of someone who can help.

We offer appointments at 15 minutes intervals, using double appointments where necessary.

We always aim to keep to time but we hope you appreciate this isn’t always possible if dealing with unexpected events and emergencies. We ask you to be patient as we hope you understand sometimes very ill animals will need to be treated first. We will keep you informed of any delays and offer alternative appointments if you are unable to wait.